UCAN Fundraising Privacy Practices

Overview

UCAN is committed to preserving your right to privacy. We consider all information we collect about you privileged and confidential. 

These privacy practices will be posted online at http://www.ucanchicago.org/.  UCAN reserves the right to change these practices at any time by posting revisions.  To download a PDF version of these practices, please click here.

Supporter information

UCAN collects personal information about you whenever you voluntarily submit it to us through our website, an email or telephone call, at a meeting or event, or in the process of making a donation.  UCAN stores this type of information in a password-protected database which is kept confidential, and guidelines are in place which limit access only to those who have a reasonable need to use your information. 

UCAN will not share, trade or sell your information with/to third or unauthorized parties, nor will we send mailings on behalf of other organizations.

Types of information we might collect

1. Contact information:  We may ask for contact information such as your name, address, telephone number, email address, and contact preferences.  This information may be used for reasons such as to:
   
   1. Respond to any of your inquiries or questions
   2. Contact you in the future to share UCAN news, send you communications, invite you to upcoming events, and/or ask for your continuing support
   3. Acknowledge your donation(s) via mail, a listing in our annual report, or other methods.  If you wish to contribute anonymously, please let us know.
2. Demographic information:  We may ask for limited demographic information such as your gender, race or ethnicity, or marital status.  This information is used to help us better understand the individuals we connect with and to help us better communicate with you.  We limit how this information is used and disclosed.
3. Financial information:  If you make a donation to UCAN, then we may ask for financial information such as a credit card number or financial account numbers.  This information allows us to process your donation and is not utilized for any other purpose.  We consider this information confidential.

Review/Opt out

If you would like to review or correct the personal information that we have collected, please contact us using one of the methods listed below in the Contact Us section. 

If you would like to make your donations to UCAN anonymously, please let us know at the time of your donation and/or by using one of the methods listed below in the Contact Us section.

If you would prefer not to receive mailings from UCAN, please let us know via either one of the methods listed below in the Contact Us section or by utilizing the unsubscribe link which can be found at the bottom of UCAN's e-newsletters and electronic mailings.

Upon receipt of your request and within a reasonable amount of time, UCAN will remove your information from future marketing communications.

Client information

UCAN respects client confidentiality and only releases confidential client information (e.g. protected health information, client records) with your consent in order to effectively provide you with care and/or in accordance with Illinois and federal law.  Case records are maintained and disposed of in a manner that protects privacy and confidentiality.   UCAN believes that a client's privacy is not only a fundamental right, but critical to establishing a service environment conducive to healthy therapeutic relationships - involving trust, safety, boundaries and respect.  All of our programs have procedures in place to ensure client privacy.  Clients are notified of their privacy rights upon admission. 

Please contact UCAN via one of the methods listed in the Contact Us section below, addressing your correspondence to UCAN's Privacy Officer, for any of the following:

• To receive a copy of, release, restrict or amend your record
• To provide us with alternative contact information
• To receive a copy of our full Notice of Privacy Practices and Rights for clients
• To ask any questions

Protection of information

UCAN protects confidential and other sensitive information from theft, unauthorized use, damage or destruction by:

• Limiting access to authorized personnel on a need-to-know basis
• Backing up electronic data
• Using firewalls, anti-virus and related software
• Maintaining paper records in a secure location

Contact us

Please contact UCAN with questions or concerns via any of the following methods:

•       The Contact Us page on our website
•       Email:  info@ucanchicago.org
• Phone number:  773-588-0180
• Fax number:  773-588-7762
• Mailing address:  3737 N. Mozart Street, Chicago, IL 60618